It has finally arrived!

After Kay waited religiously for almost one month, our Photobook has finally arrived. It all began sometime during the Christmas holidays, when we were introduced to Photobook by our friends and we decided to give it a try by compiling our 2007 holiday photos into a magazine-like photo album.

Basically, Photobook is a high quality photo album that allows customer a free-hand to design the entire photo album. Whilst the customer design the photo album, the company will print the album using high quality digital printing and paper material. The final product is thereafter sent back to the customer. Everything is done online and is convenient.

Customers will be given the software (downloaded online) to design the Photobook album and are given the opportunity to choose your own cover (hard/ soft cover). I won’t say it’s easy to use because it took Kay somewhat 3 weekends to work on the Photobook before submitting online to the company in Malaysia for printing. There’s lots of work involved especially if you are particular with matching colour and the arrangement of the photos. (since Kay is good at what she does, I had left the production of the Photobook in good hands while I spend my time watching television and mastering the Nintendo Wii)

After three weekends of hard work, our draft Photobook was submitted via online to the printer. The company confirmed the receipt of our order and promise to deliver the final Photobook to us within 10 to 12 working days. Unfortunately, after 10 working days, nothing came. We called Photobook in Malaysia to enquire the delivery status and they’ve confirmed it has been dispatched and gave us a tracking number. Then we start to panic. The package could have gone missing along the way or it could have ended-up in someone else’s letter box. We tried speaking to the local post office and gave them the tracking number. No result.

So we waited for week after week and nothing was coming through. And just as our patience were running low and losing hope, Kay made a last attempt by calling the local post office again. This time some nice bloke referred her to Parcel Force (another courier agent). She got in touch with Parcel Force and surprise, surprise, the package was with them.

The reason for the delay; Photobook had got our address wrong. They’ve even got our e-mail address wrong and had failed to give Parcel Force our contact number. In fact, Parcel Force had attempted to contact us, but without our residential address, e-mail address and contact number, they didn't know what to do and left the package with them for almost a month!

Anyway, Kay made arrangement for the package to be delivered to our place (with the correct address this time). We had a look at it. The quality is good but the colours are darker than we’ve expected. Nevertheless, it’s bearable. They do use high quality materials to produce the book and we won't have to worry about the photos turning pale.

Best kept memories.

Save for the postal problem, I think for the price of RM200++ (inclusive of delivery charges) the Photobook is value for money and worth the investment. For that, we are giving 7 out of 10 points for this. To those of you considering to compile your own album, you can consider Photobook! Just make sure they've got your address correct.

Pictures are worth a thousand words.